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Refunds
Try first.
Buy informed.
The complete 15-day trial is available without a card so you can test Syncphonia with your device and workflow before making the one-time purchase.
Effective July 12, 2026
Before purchase
Use the free trial to confirm that the available Syncphonia build runs on your device and supports the features you need. The download page identifies the exact platform and architecture currently available. No payment details are collected to start the trial.
Duplicate and incorrect charges
Duplicate charges and confirmed billing errors will be corrected. If you do not recognize a purchase, secure your email account and submit the transaction through the account page promptly so the purchase and license can be investigated.
Technical problems
If a verified problem prevents the purchased app from activating or operating on a platform listed as available, first request help through the account page. If the problem cannot be resolved in a reasonable way, the purchase may be refunded.
Other requests
Other refund requests are reviewed fairly using the purchase, activation, trial, and support context. State the reason and transaction reference through the account page or email support@syncphonia.app. The availability of a full pre-purchase trial may be considered, but it does not limit any refund, cancellation, warranty, or consumer right that applicable law requires.
After a refund
A completed refund ends the associated paid license. Your Markdown files remain on your devices in their ordinary format and are not deleted by the licensing service.